Privacy Policy

Last updated: March 2026

1. Information We Collect

We collect information you provide when you:

• Create an account (name, email address)
• Create or claim a therapist listing
• Leave reviews or submit reports
• Use the contact form

We also collect usage data through Fathom Analytics, which is privacy-focused and does not use cookies or collect personal data.

2. How We Use Your Information

• To provide and improve the service
• To manage your account and listings
• To send transactional emails (verification, notifications)
• To moderate content and prevent abuse

3. Information Sharing

Therapist listing information (name, location, services, contact details) is publicly visible. We do not sell personal information to third parties.

4. Data Security

We use industry-standard security measures including encrypted connections, hashed passwords, and row-level security on our database.

5. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your account
• Export your data

6. Cookies

We use essential cookies for authentication sessions only. We do not use tracking cookies. Our analytics provider (Fathom) is cookieless.

7. Third-Party Services

We use the following third-party services:

• Supabase (database and storage hosting)
• Vercel (application hosting)
• Google Maps (map display and geocoding)
• Fathom Analytics (privacy-focused analytics)
• SMTP2GO (email delivery)
• Cloudflare Turnstile (bot protection)

8. Contact

For privacy-related enquiries, contact [email protected].